Everything it does, from the brief to the booked call.
Volley is one engine: it plans, it talks, it writes, it decides the next step, and it shows its work. Here is all of it, part by part.
Setup from a brief
Three things in, a whole business set up: you read it, steer it in a sentence, and start it when it is right.
The planner writes it
From your website, your list and one sentence it writes your words, milestones, agents, scripts, a campaign and its hours, each value with where it came from.
Steer it in a sentence
“Never call before ten” or “be quicker on the phone”: say what is wrong and the planner rewrites that part.
Every change kept
Who changed what, when and why, for the setup and every agent. Any change is taken back with one press.
What it never sets
The money a day, the calls at once, the numbers calls come from and how much the planner may do alone stay yours.
Agents
Each agent is a voice, a manner, a job and a set of things it may do, all written out to read and change.
Voices to choose from
Play every voice before you pick it, set the language, and let the line sound like a real phone or a clean desk headset.
Goals or your script
Let it find its own words toward its goals, or say your lines word for word and follow your branches.
Knowledge it can look up
Your files, pages and price sheets, shared by every agent or kept to one, looked up during the call.
Answers to what it hears
Write the remark that ends calls too early once, with the answer you want, and every agent uses it.
Hands calls to people
Name who it may pass a call to; it puts the call through and tells your colleague who is on the line.
Machines and menus
It knows a voicemail from a person, leaves a short message or hangs up, and presses the key that reaches a human.
Contacts and campaigns
Your list, organised the way your business thinks, worked lane by lane toward one goal.
Bring any list
Upload a file and Volley reads its columns, names, phones and emails; or send leads in from a form or another system.
People at each contact
Who decides, who answers, and anyone else, with what was learned about each and when they are in.
Lanes
Every contact stands in one lane, and each lane says what is done there and how often it is tried.
Hours that fit them
Calls only while each business is open, never in a rush you mark quiet, and at the hours owners really answer.
Pace and budget
How many calls at once, how fast they start, and a daily budget the campaign can never pass.
Decisions with reasons
Every move and every planned step, with the rule, the facts and the reason, searchable on one page.
Calls, texts and emails
One conversation across every channel, remembered from one touch to the next.
Calls out and in
Your own numbers with your area codes. Agents place calls and answer them, at any hour you allow.
Texts
Sent during a call or after it, replies read and answered, with the carrier registration done for you in the app.
Emails
Written for the person, read out for a yes before sending if you want, and replies answered from your inbox.
Links that report back
Videos, pages and files go out as links that say when they were opened, and an opened link can trigger the next step.
One inbox
Every text and email thread with every contact, automatic replies recognised and set aside.
English and Spanish
Each agent speaks its own language; a call in another one is noted for the right follow-up.
Watching and learning
Nothing happens out of sight. Every call is kept, read, reviewed and priced.
Live calls
See every call as it happens, listen in, and step in when you want to.
Every call kept
The recording, the conversation word for word, the timeline of what happened and who ended it.
A review out of ten
Each call graded against its script and rules: what went wrong, on which line, a better line, and what went well.
A coach for the script
It reads the calls, finds what the script does not answer yet, and proposes the next version for your yes.
Talk to it first
Try any agent in your browser or on your own phone, as a test copy of a real contact.
A memory per contact
A short summary kept up to date after every conversation, told to the agent before the next one.
Money and team
Pay as you go, see where every cent went, and bring your team in.
A prepaid wallet
Start with free credit, add more when you need it. Work that costs money stops when it is empty, never overdrawn.
Every cost on the call
The voice, the line, the texts, the reading and the review, part by part, on the call's own page.
Your team
Invite colleagues with their own roles. They sign in with a link by email or with Google; there are no passwords.
Honest by design
Agents say they are AI when asked, tell people when calls are recorded, and keep every stop request.
Bold on the phone. Always inside the lines.
The agents decide what to say and what to do next. The limits around them are rules in code that no agent and no planner can talk its way past.
Calling hours
Only inside the hours you set, in each contact's own time zone, and only while their business is open.
Do not contact
Anyone who says stop, on a call or in a reply, is never called, texted or emailed again.
Money caps
A daily budget per campaign and a wallet that never goes below zero. The planner can never spend past them.
Calls at once
You set how many calls run together and how fast new ones start, so your numbers stay healthy.
Honest about AI
An agent always says it is an AI when asked, and can say so in its first sentence if you prefer.
Texting done right
Your business registered with the carriers, every text says how to stop, replies to STOP are honoured at once.
Your serve. Start with $50 on us.
Sign in with your email, give Volley your website and your list, and read the setup it writes. You decide when the first call goes out.